1. Information We Collect

We may collect the following types of personal information when you use our website or sign up for communications:

• Name
• Email address
• Phone number
• Website usage data (such as IP address, browser type, and pages visited)
• Business or organization name
• Any information you provide through forms, messages, or service requests

We do not collect or store sensitive information such as payment details or government identification numbers through our website.

2. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use our site. This may include basic technical information such as your IP address, browser type, device information, and pages visited.

You can control cookies through your browser settings. Note that disabling cookies may affect how some parts of the website function.

3. How We Use Your Information

Your personal information is used solely for Builtbymike.ca IT Services business purposes, including:

• Responding to inquiries or service requests
• Providing project updates or appointment reminders
• Sending account or service notifications
• Delivering requested information or offers directly related to our services

We will never use your information for unrelated marketing purposes, nor will we sell or rent your data.

We retain personal information only as long as necessary for the purposes described above, or as required by law.

4. Information Sharing

We take your privacy seriously.

• We do not share, sell, or disclose your personal information with any third parties outside of Builtbymike.ca IT Services.
• All data is used strictly within Builtbymike.ca IT Services for internal communication, customer service, and project-related purposes.
• SMS consent is not shared with third parties or affiliates under any circumstances.
• We may use trusted service providers (such as website hosting, email delivery, or security tools) to help operate our business and website. These providers only receive information as needed to perform services for us and are expected to protect it.

5. SMS Communications

If you opt in to receive SMS messages from Builtbymike.ca IT Services, we may use your phone number to send you:

• Project updates or reminders
• Service confirmations
• Account or appointment notifications
• Relevant service-related communications

Message frequency may vary.
SMS messages are used for service-related communication only and are not intended for unrelated marketing.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@builtbymike.ca.
Message and data rates may apply.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. Access to your data is restricted to authorized Builtbymike.ca IT Services personnel only.

7. Your Rights

You may request to:

• Access the information we hold about you
• Update or correct your information
• Withdraw consent for SMS or email communications

To exercise any of these rights, please contact us at support@builtbymike.ca.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:
Builtbymike.ca IT Services Inc.
Email: support@builtbymike.ca
Phone: 225.226.6453