1. Information We Collect

We may collect the following types of personal information when you use our website or sign up for communications:

• Name
• Email address
• Phone number
• Business or organization name
• Any information you provide through forms, messages, or service requests

We do not collect or store sensitive information such as payment details or government identification numbers through our website.

2. How We Use Your Information

Your personal information is used solely for Builtbymike.ca IT Services business purposes, including:

• Responding to inquiries or service requests
• Providing project updates or appointment reminders
• Sending account or service notifications
• Delivering requested information or offers directly related to our services

We will never use your information for unrelated marketing purposes, nor will we sell or rent your data.

3. Information Sharing

We take your privacy seriously.

• We do not share, sell, or disclose your personal information with any third parties outside of Builtbymike.ca IT Services.
• All data is used strictly within Builtbymike.ca IT Services for internal communication, customer service, and project-related purposes.
• SMS consent is not shared with third parties or affiliates under any circumstances.

4. SMS Communications

If you opt in to receive SMS messages from Builtbymike.ca IT Services, we may use your phone number to send you:

• Project updates or reminders
• Service confirmations
• Account or appointment notifications
• Relevant service-related communications

Message frequency may vary.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@builtbymike.ca.
Message and data rates may apply.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. Access to your data is restricted to authorized Builtbymike.ca IT Services personnel only.

6. Your Rights

You may request to:

• Access the information we hold about you
• Update or correct your information
• Withdraw consent for SMS or email communications

To exercise any of these rights, please contact us at support@builtbymike.ca.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:
Builtbymike.ca IT Services
Website: https://www.builtbymike.ca
Email: support@builtbymike.ca

SMS Terms & Conditions

Effective Date: November 4, 2025

By opting into SMS from Builtbymike.ca IT Services through our website or other channels, you agree to the following terms.

1. Message Purpose

You may receive text messages or emails related to:

• Appointment or project reminders
• Service or project updates
• Account notifications or confirmations
• Support and communication with the Builtbymike.ca IT Services team

Message and email frequency may vary depending on your activity with us.

2. Message and Data Rates

Message and data rates may apply based on your wireless carrier plan.
Emails are sent at no cost to you.

3. Opting Out

You may cancel SMS messages at any time by replying STOP.
You may unsubscribe from emails at any time by contacting us at support@builtbymike.ca.
To receive help, reply HELP (for SMS) or email support@builtbymike.ca directly.
Opting out of SMS or email will not affect your ability to receive necessary service-related updates.

4. Privacy

Builtbymike.ca IT Services respects your privacy.

• SMS consent is not shared with third parties.
• Your information is used only for Builtbymike.ca IT Services communications and service purposes.
• For details, see our full Privacy Policy at https://www.builtbymike.ca/privacy-policy.

5. Contact Information

Builtbymike.ca IT Services
Website: https://www.builtbymike.ca
Email: support@builtbymike.ca